Accepted Health Insurance

Most of the major insurance companies cards are accepted, however where no direct settlement facility is available, you will be assisted in processing the required documentation to submit a claim.

* Terms and conditions might apply for certain policies

Important notes

• Your insurance card must be provided at all times when availing yourself for treatment.
• Read your insurance policy carefully, especially the exclusions paragraphs.
• All admissions require pre-authorization. For direct billing, pre-authorization protocols may take one hour to seven days, so please be prepared.
• Medications will be dispensed for the period of the insurance card validity only.
• Some insurance policies include a patient deductible (Co-payments of fixed amount or a fixed percentage).
• Most insurance policies do not cover health checkup packages and screening tests.

Our Insurance Department can be reached at
 +254 (0)707000730